Returns & Refunds policy

Refund Policy

At Naivedhya Foods, your satisfaction is our top priority. We strive to deliver the highest quality products that meet your expectations. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refunds
We accept refund requests under the following conditions:

  • The product was damaged during transit.
  • You received the wrong product.
  • The product has a manufacturing defect.

To be eligible for a refund:

  • The issue must be reported within 7 days of receiving the product.
  • The product should be unused and in its original packaging.

How to Request a Refund

  1. Contact our customer support team at info@naivedhyafoods.com with your order details.
  2. Provide clear images of the product, packaging, and any damage or issue.
  3. Our team will review your request and respond within 3 business days.

Refund Process

  • Once approved, refunds will be processed within 5-7 business days.
  • The refund will be credited back to your original payment method.

Exclusions
Refunds are not applicable for:

  • Products damaged due to misuse or mishandling.
  • Requests made beyond the 7-day reporting period.
  • Perishable items nearing expiry.

Replacement Option
If preferred, we can arrange for a replacement instead of a refund. Let us know your choice when submitting your request.

Contact Us
For any questions or concerns, feel free to reach out to us at:
Email: info@naivedhyafoods.com
We value your trust and look forward to serving you with the best of Naivedhya Foods!